Category «Uncategorized»

ESL Students Having Success with Our Textbook

A customer in CO called to report that our textbook (Hartman’s Nursing Assistant Care: Long-Term Care, 3e) is working well for her. She has a student from Kenya and one from Ethiopia in her nurse aide class and was concerned that learning from our English-language textbook might prove to be too difficult. Her worries were …

Pass Rates in Vermont

A customer in Vermont who is using two of Hartman’s textbooks (Hartman’s Nursing Assistant Care: The Basics for a PCA program and Hartman’s Nursing Assistant Care: Long-Term Care for a LNA program) called to let me know that she has a 100% pass rate. The instructor mentioned that integrating her real-life experiences with our concise …

Some of the People in Our Textbook Photos

We receive some nice comments about the pictures in our textbooks from time to time. When we hear these, we like to let people know that many of our photos include Hartman employees, their family members, and even the owner! In our most recently updated textbook, Nursing Assisting: A Foundation in Caregiving, you can find …

AZ Customer Loves Hartman’s Crosswalks (Matching Your State’s Required Curriculum to the Pages in Our Textbooks)

A customer in Arizona called to let me know that not only does she love our textbooks for her CNA and Assisted Living Caregiver programs, but she is very grateful that we offer what we call “crosswalks.” These handy documents list each state’s required curriculum for training, and the corresponding page numbers from our textbooks …

Secrets to Successful Pass Rates

For the past several weeks, I have been calling CNA and HHA programs across the country that have high pass rates to ask them to share their secrets to success. The following are the most popular answers: Emphasis on the importance of caregivers. Many instructors discussed the importance of instilling pride in their students of …

Answer Keys

In early October, I sent a survey to our customers inquiring about the placement of answer keys. We’d had some requests to put the workbook answer key and the answer key for the chapter review questions in the books themselves, rather than in the instructor’s guides. Hundreds of people responded and the answer was overwhelmingly …

Video Distribution Process: September

We began working with 13 customers to set up the videos to work in their programs. We have just about every type of account and all the major LMS users. We’re testing a great streaming provider that works well. We’ve decided NOT to create a paywall or “code-wall.” Instead we’ll allow any program adopter to …

Video Distribution Process: August

I visited with instructors this month regarding how other companies (competitors as well as publishers in non-competing markets) make online content available to students. It was difficult reaching people (kudos to our sales staff who know this well), but between email and phone conversations I learned a lot about what people do NOT want: Don’t …