Answer Keys

In early October, I sent a survey to our customers inquiring about the placement of answer keys. We’d had some requests to put the workbook answer key and the answer key for the chapter review questions in the books themselves, rather than in the instructor’s guides. Hundreds of people responded and the answer was overwhelmingly …

Video Distribution Process: September

We began working with 13 customers to set up the videos to work in their programs. We have just about every type of account and all the major LMS users. We’re testing a great streaming provider that works well. We’ve decided NOT to create a paywall or “code-wall.” Instead we’ll allow any program adopter to …

Video Distribution Process: August

I visited with instructors this month regarding how other companies (competitors as well as publishers in non-competing markets) make online content available to students. It was difficult reaching people (kudos to our sales staff who know this well), but between email and phone conversations I learned a lot about what people do NOT want: Don’t …

Updating Providing Home Care, 5th Edition

I’m currently working on updating Providing Home Care: A Textbook for Home Health Aides. This was the first textbook Hartman published back in 1998, and it’s hard to believe it will be in its fifth edition! I welcome customer feedback and would love to hear from you if you have comments, concerns, or questions about …

Reprinting our In-Service Education Workbook 2 and In-Service Education Workbook 3

The reprint of these two workbooks is due to be in stock very soon. These handy, self-study workbooks help schools, agencies, and facilities obtain the annual required 12 hours of in-service education. I’ve attached the link to a video showing how the books work, along with additional information about the workbooks. https://www.hartmanonline.com/ISEworkbooks/index.html -Susan

Video Distribution Process: July

We surveyed current and prospective customers this month asking if they used a learning management system (LMS) and if they did, which one they used. I was hoping to find some consistency so we could build an online infrastructure to link a customer’s LMS to our videos and future learning tools. We gathered great information, …

Suggestion for our website

A customer called us to report that our phone number on our website was difficult to find. It was located too far down on the page and the font wasn’t big enough. She worried that other people might have a hard time spotting it, just as she did. We agreed with her comments and modified …

Video Distribution Process: May-June

Beginning the process to figure out how to distribute the 23 videos we produced. I visited with cloud service providers who either link to learning management systems (LMS) or have lite-LMS services we could use to host the videos. They REALLY are not set up for the variety of customers we have. Most specialize in …