Heard at Hartman 02/07/2019

“Heard at Hartman” is our ongoing blog feature where we share updates on customer requests and feedback that have resulted in changes, special products, or corrections to our existing materials. This week: For our New York Home Health Care Agencies In 2018 we started calling our home health care customers in New York state. We …

Heard at Hartman 01/29/2019

“Heard at Hartman” is our ongoing blog feature where we share updates on customer requests and feedback that have resulted in changes, special products, or corrections to our existing materials. This week: The Videos You Want When we started receiving feedback on our first set of skills videos, we divided the feedback into two categories: …

Heard at Hartman 01/18/2019

“Heard at Hartman” is our ongoing blog feature where we share updates on customer requests and feedback that have resulted in changes, special products, or corrections to our existing materials. This week: Video Modifications for Pearson Vue Testing Those of you in Pearson Vue testing states who currently use our skills videos in your training …

Heard at Hartman 01/11/2019

“Heard at Hartman” is our ongoing blog feature where we share updates on customer requests and feedback that have resulted in changes, special products, or corrections to our existing materials. Today’s topic: What happens to your feedback? With social media sites, marketing companies, and online retailers all vying for your opinions, it is easy to …

Heard at Hartman 12/13/2018

“Heard at Hartman” is our ongoing blog feature where we share updates on customer requests and feedback that have resulted in changes, special products, or corrections to our existing materials. Today’s topic: Tests and Quizzes One of our most-requested educational resources is additional test questions. If you are using our free instructor’s website, you already …

Heard at Hartman 11/29/2018

“Heard at Hartman” is our ongoing blog feature where we share updates on customer requests and feedback that have resulted in changes, special products, or corrections to our existing materials. Today’s topic: There’s more to our Basics Our textbook, Hartman’s Nursing Assistant Care: The Basics 5th Edition, is one of our most popular. It is …

Heard at Hartman 11/12/2018

“Heard at Hartman” is our ongoing blog feature where we share updates on customer requests and feedback that have resulted in changes, special products, or corrections to our existing materials. Today’s topic: Great answers for great questions. Selecting a textbook for a program or changing from one textbook to another is a daunting task. There …

Heard at Hartman 10/18/2018

“Heard at Hartman” is our ongoing blog feature where we share updates on customer requests and feedback that have resulted in changes, special products, or corrections to our existing materials. Today’s topic:  Video Quizzes The way we offer access to our skills videos provides for maximum flexibility for instructors assigning video viewing to their students …

Heard at Hartman 10/10/2018

“Heard at Hartman” our ongoing blog feature where we share updates on customer requests and feedback that have resulted in changes, special products or corrections to our exiting materials. Today’s topic:  Crosswalk special requests One of our most popular instructor resources is our curriculum “crosswalk.” We create crosswalks for all 50 states for each new …

Heard at Hartman 10/03/2018

“Heard at Hartman” is our ongoing blog feature where we share updates on customer requests and feedback that have resulted in changes, special products, or corrections to our existing materials. Today’s topic: We’re here to help! Today’s discussion comes to us from our customer service manager, Fran Desmond. She is tasked with hiring, training, and …