I had a conversation with a CNA instructor from a college in UT. She said that she has viewed a preview copy of this textbook and has found many things to like about it: likes that it is straightforward, likes the layout, and likes that it’s appealing to the students. However, she was worried that there were not enough test questions. I let her know that we now have a second set of chapter exams for this title, which made her happy. She was even happier when I helped her find them on our instructor’s website (www.instructors.hartmanonline.com). She also said that skills videos were something she needed, and now that we have them she plans to switch from a competing publishing company.