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Improving Communication Skills for Better Care
Contributor:
Jetta Fuzy, RN, MS
Pages: 86
Learning Activities/Games: 13
Reproducible Handouts: 24
Transparency Masters: 15
Price: $34.95 less discount
Good communication is essential to providing excellent care! Give your aides the fundamental tools they will need to provide quality care. Choose from lesson plans for 12 learning objectives covering:
v
Verbal and nonverbal communication
v Establishing trust
v Using touch to communicate
v Communicating with the elderly
v Communicating with the hearing, vision,
and speech impaired
v Care plan as a form of communication
v Observable changes to report
v Leaving a proper telephone message
Links
to the other products in this category:
u Who
Cares for the Caregiver? Learning to Take Care of Yourself While Caring
for Others
u Improving
Communication Skills for Better Care
u Customer
Service from A to Z: Making the Connection
u The
Importance of Observation and Documentation
u Success
Over Stress
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What
is an In-Service Sourcebook?
Help
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Become an Author or Reviewer u
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